IAB CENTER LOOKS FOR A COORDINATOR OF COURSES' DIVISION

JOB DESCRIPTION:  IAB British-Armenian Training Centre is seeking motivated and enthusiastic training assistants. Training assistants oversee and manage all office procedures concerning various types of trainings and other tasks as assigned by the Company.

In order to succeed in the company, the candidate must have the passion and energy to work in an entrepreneurial and fast paced environment.

Tasks typically involve:

• establishing and keeping excellent client relationship
• handle training processes
• planning allocation of training resources
• planning and designing training calendars
• developing training documentation
• answer telephones and transfer to appropriate staff member
• keeping the trainers’ time-sheets
• invigilate tests and mock exams
• assist trainers in training material preparation 
• conduct course evaluations
• analyze and report students’ feedbacks
• handle students’ complaints regarding the training process
• assisting IAB Centre internal and international projects

Education and Experience

• bachelor’s degree in languages, education management, or related fields
• at least one year of experience in the related field is a plus
• Excellent computer skills, mainly Microsoft Office
• good writing, analytical and problem-solving skills
• knowledge of principles and practices of organization, planning, records management and general administration
• ability to communicate effectively
• ability to operate standard office equipment, including but not limited to, computers,telephone systems, copiers and projectors
• ability to follow oral and written instructions

Key Competencies

• planning and organizing
• verbal and written communication
• skills working under pressure
• goal driven
• team player
• active listening skills
• flexible
• excellent knowledge of Armenian and  English, Russian is a plus

APPLICATION PROCEDURES:  Interested candidates should email their CVs and letters of motivation to anna.konjoryan@iabcentre.com.